Sales, vouchers and gift cards

• Can I buy a gift card?

  Gift cards can only be bought in our stores at the moment. Let us help you select a store near you.

• What happens if I bought a full priced item that is now on sale?

  If you purchased the item(s) less than 5 working days ago We’ll be able to give you a partial refund on the affected items. Contact us, so our customer service agent can take it from there.. Make sure to write down your order number in the request. Another option would be to return the item(s) for a full refund and reorder the ones that are now on sale. Have a look at our return policy for more info.

• What can I do when my welcome voucher (email subscription) doesn’t work?

  Make sure your welcome voucher code is valid and follow the rules of the game:

  • You can only use your voucher on the official website of Calvin Klein
  • The voucher code only works if the total order amount exceeds the value of the promo code
  • It’s a non-refundable nor replaceable code in case the order is (full or partially) returned

  It’s also good to know that:

  • You can enter your code by clicking on ‘Enter your promo code’ in the shopping bag page and then click on ‘Apply’
  • You can only use one promo code per order (unless stated differently)
  • In case of returns, the promotion code value will be proportionally split across the ordered items.
  • Your welcome promo code can be used in combination with sale.

• What can I do when my birthday voucher doesn’t work?

  Make sure your birthday voucher code is valid and follow the rules of the game:

  • You can only use your voucher on the official website of Calvin Klein
  • The voucher code only works if the total order amount exceeds the value of the promo code
  • It’s a non-refundable nor replaceable code in case the order is (full or partially) returned

  It’s also good to know that:

  • You can enter your code by clicking on ‘Enter your promo code’ in the shopping bag page and then click on ‘Apply’
  • You can only use one promo code per order (unless stated differently)
  • In case of returns, the promotion code value will be proportionally split across the ordered items
  • Your birthday promo code can be used in combination with sale

• What can I do if a sales promo code doesn’t work?

  The main reason for a promo code not applying to an item is that the item is on sale (or another promotion is running from which the promo code can be excluded).

  Another reason could be that the promo code is expired, in which case it cannot be used or replaced. If you think there is another issue with your promo code, contact us so our customer service agent can take it from there.

• Can I use my voucher on items that are on sale?

  You can use your Calvin Klein voucher code on items that are on sale.

  Make sure to check our rules:

  • You can only use your voucher on the official website of Calvin Klein
  • The voucher code only works if the total order amount exceeds the value of the promo code
  • It’s a non-refundable nor replaceable code in case the order is (full or partially) returned

  It’s also good to know that:

  • You can enter your code by clicking on ‘Enter your promo code’ in the shopping bag page and then click on ‘Apply’
  • You can only use one promo code per order (unless stated differently)
  • In case of returns, the promotion code value will be proportionally split across the ordered items

• Can I return items I've bought on sale?

  Yes, your order can be returned within 120 days after it landed on your doorstep. Find out more on returning goods in our return policy.

• Where can I use my welcome and/or birthday voucher?

  You can use your welcome and or birthday voucher on the official website of Calvin Klein and in our stores. Use the store locator to find a store near you.